Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What is the typical delivery timeframe for furniture items?
Standard shipping for small decor items takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Do you offer a warranty on HomeRun products?
Yes, all HomeRun furniture comes with a limited 1-year warranty covering manufacturing defects and structural integrity to ensure your home stays beautiful for years to come.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for return.
Can I request fabric samples before purchasing a sofa?
Absolutely! We provide up to five complimentary fabric swatches so you can see and feel the materials in your own lighting before making a commitment.
How can I track my order status?
Once your order ships, you will receive an email with a tracking link. You can also log into your HomeRun account dashboard to view real-time updates on your delivery.
Do you provide assembly services?
Many of our larger items include optional professional assembly at checkout. For items requiring basic assembly, easy-to-follow digital and physical manuals are included in every box.